Nurturing ideas that enrich everyday life.
Last Updated: 28 September 2026
This Privacy Policy explains how we collect, use, process, store, share and protect personal data in connection with our websites, applications, digital platforms, products, services and other interactions covered by this Privacy Policy. It also explains the rights and choices available to individuals in relation to their personal data.
For the purposes of this Privacy Policy, “personal data” means any data about an individual who is identifiable by or in relation to such data, consistent with applicable law. This includes personal data provided directly by an individual as well as personal data collected or received through other means as described in this Privacy Policy.
This Privacy Policy applies to personal data collected or processed by Cliqwell in connection with:
Certain Cliqwell products, services or activities may be subject to additional or product-specific privacy notices, consent notices or terms depending on the nature of the personal data involved and the purposes for which it is processed. Where applicable, such additional notices should be read together with this Privacy Policy. If there is a conflict between this Privacy Policy and a product-specific privacy notice in relation to a particular product or service, the product-specific notice will apply to that product or service to the extent of the conflict.
This Privacy Policy does not apply to third-party websites, applications, platforms, products or services that are independently operated and governed by their own privacy policies or practices, even where they may be linked to, accessible through or integrated with a Cliqwell website, product or service.
The personal data we collect depends on how you interact with Cliqwell and the products, services or features you use. Where applicable, we may collect the following categories of personal data.
The personal data we collect depends on how you interact with Cliqwell and the products, services or features you use. Where applicable, we may collect the following categories of personal data.
Where a Cliqwell product or service provides user accounts or profiles, we may collect:
Authentication credentials will be handled using appropriate security measures.
We may collect personal data that you provide when you:
Where Cliqwell offers bookings, subscriptions, purchases or other paid services, we may collect:
Payments may be processed by third-party payment service providers. Depending on the payment arrangement, payment credentials such as complete card or banking details may be collected and processed directly by those providers rather than by Cliqwell.
When you access a Cliqwell website, application or digital service, certain information may be collected automatically, including:
Further information about our use of cookies and similar technologies is provided in our Cookies Policy.
Certain Cliqwell products or features may collect or use location information where necessary to provide location-based functionality.
Depending on the relevant service and permissions provided, this may include approximate location or, where specifically required, precise device location.
Where device permission is required, you may manage location permissions through your device or application settings. Disabling location access may affect features that depend on location information.
When you access a Cliqwell website, application or digital service, certain information may be collected automatically, including:
If you provide personal data about another individual, you are responsible for ensuring that you are authorized or otherwise legally permitted to provide such information.
Where permitted by applicable law, we may receive personal data from third parties, including:
The nature of the information received will depend on the relevant relationship, service and permissions.
We seek to collect and process personal data that is reasonably necessary for the purposes for which it is collected, in accordance with applicable law.
Certain Cliqwell products or services may collect or process health, wellbeing or other personal data that, because of its nature, requires additional care and safeguards.
Where applicable, this may include:
We will collect and process such information only for appropriate and specified purposes and in accordance with applicable law, including obtaining consent where required.
Access to health and other sensitive information will be limited as appropriate to the nature of the information and the purpose for which it is processed. We will apply reasonable technical and organizational safeguards designed to protect such information against unauthorized access, use, disclosure, alteration, loss or destruction.
Where health information is received from or shared with healthcare professionals, healthcare organizations, digital health systems or other authorized participants, such processing will be subject to applicable law and relevant consent, authorization and access requirements.
A Cliqwell product or service that processes health or other sensitive information may provide an additional privacy notice or consent mechanism explaining the specific information collected, the purposes for which it is processed and relevant sharing arrangements.
We will collect and process such information only for appropriate and specified purposes and in accordance with applicable law, including obtaining consent where required.
Cliqwell websites, applications and digital services may use cookies and similar technologies to enable functionality, understand usage, maintain security, remember preferences and improve our services.
Cookies are small files or pieces of information that may be stored on or accessed from your device when you visit or use a website or digital service.
Depending on the website, application or service, cookies and similar technologies may be used for purposes including:
Some cookies or similar technologies may be placed or operated by third-party service providers that provide functionality, analytics or other services to Cliqwell.
Where consent is required by applicable law for the use of particular cookies or similar technologies, we will seek the appropriate consent.
You may be able to manage cookies through cookie preference tools made available by Cliqwell, where applicable, or through your browser or device settings. Disabling certain cookies may affect the availability or operation of some features.
Further information about the types of cookies and similar technologies used, their purposes and available controls will be provided in our Cookies Policy, where applicable.
Certain Cliqwell products or services may involve children or allow a parent or guardian to create, manage or interact with a profile or service on behalf of a child.
For the purposes of this Privacy Policy, a “child” has the meaning assigned under applicable law. Under the Digital Personal Data Protection Act, 2023, a child is an individual who has not completed eighteen years of age.
Where required by applicable law, Cliqwell will obtain verifiable consent from a parent or lawful guardian before processing a child's personal data and will take appropriate steps to verify the person providing such consent in accordance with applicable requirements.
Depending on the relevant product or service, personal data relating to a child may include:
Where a parent or guardian manages a child's profile or account, Cliqwell may provide appropriate controls over the child's profile, personal data and permissions, subject to the relevant service and applicable law.
Cliqwell will not knowingly process a child's personal data in a manner prohibited by applicable law. Where applicable, we will implement additional safeguards relating to tracking, behavioral monitoring, targeted advertising or other processing involving children.
If we become aware that a child's personal data has been collected or processed without the consent or authorization required by applicable law, we will take appropriate steps to address the matter in accordance with applicable requirements.
A parent or lawful guardian may contact Cliqwell using the contact information provided in this Privacy Policy regarding personal data relating to a child for whom they are legally responsible.
We may collect personal data through different methods depending on how you interact with Cliqwell.
We may collect personal data directly from you when you:
When you use our websites, applications or digital services, certain technical and usage information may be collected automatically through cookies, logs and similar technologies.
This may include device information, browser information, IP address, usage activity, diagnostic information and other technical information described in this Privacy Policy.
The collection and use of information through cookies and similar technologies is further described in our Cookies Policy.
Where permitted by applicable law, we may receive personal data from third parties, including service providers, business partners, payment service providers, authentication providers, healthcare or other professionals, parents or guardians, authorized representatives and third-party services or integrations.
Where a third-party service is connected to a Cliqwell service at your request or with your authorization, we may receive information made available through that connection in accordance with the permissions you provide.
Certain features may require access to information or functionality on your device, such as location, camera, photographs, files or notifications. Where device permission is required, we will request the relevant permission through the device, operating system or application. You may manage these permissions through your device or application settings.
Disabling a permission may affect the availability or operation of features that depend on that permission.
We process personal data for specified purposes connected with our interactions with you and the operation of our products, services and business.
Depending on the circumstances, we may use personal data to:
Where personal data is collected for a specified purpose, we will seek to limit its processing to that purpose and other processing permitted by applicable law.
We may also process personal data for certain legitimate uses or other purposes permitted without consent under applicable law, where the applicable legal requirements are satisfied.
We process personal data for specified purposes connected with our interactions with you and the operation of our products, services and business.
Depending on the circumstances, we may use personal data to:
Where personal data is collected for a specified purpose, we will seek to limit its processing to that purpose and other processing permitted by applicable law.
We may also process personal data for certain legitimate uses or other purposes permitted without consent under applicable law, where the applicable legal requirements are satisfied.
Where we rely on your consent to process personal data, we will seek consent in accordance with applicable law.
Consent requests will be presented in a manner intended to enable you to understand the personal data being requested and the purpose for which it will be processed. Where required by applicable law, consent will be obtained through a clear affirmative action. We will seek to collect only personal data that is necessary for the specified purpose for which consent is requested.
Where different processing activities require separate choices or permissions, we may request separate consent or authorization. Depending on the relevant product, service or interaction, this may include consent or permission relating to:
Providing personal data for one purpose does not, by itself, constitute consent for an unrelated purpose where separate consent is required. Where processing is based on consent, you may withdraw that consent through the method made available for the relevant service or by contacting Cliqwell using the contact information provided in this Privacy Policy.
We will seek to make withdrawal of consent reasonably accessible and, where required by applicable law, comparable in ease to the manner in which consent was provided.Withdrawal of consent will not affect processing already carried out in accordance with applicable law before the withdrawal.
Following withdrawal, we will stop processing personal data for the relevant consent-based purpose within a reasonable period, unless continued processing is required or otherwise permitted under applicable law.
Withdrawal of consent may affect our ability to provide a product, service or feature where the relevant personal data is necessary for that product, service or feature.
Certain processing may be undertaken on a basis other than consent wherever permitted by applicable law. In such circumstances, withdrawal of consent may not require us to stop processing personal data that we are legally required or otherwise permitted to retain or process.
We process personal data for specified purposes connected with our interactions with you and the operation of our products, services and business.
Depending on the circumstances, we may use personal data to:
Where personal data is collected for a specified purpose, we will seek to limit its processing to that purpose and other processing permitted by applicable law.
We may also process personal data for certain legitimate uses or other purposes permitted without consent under applicable law, where the applicable legal requirements are satisfied.
Where we rely on your consent to process personal data, we will seek consent in accordance with applicable law.
Consent requests will be presented in a manner intended to enable you to understand the personal data being requested and the purpose for which it will be processed. Where required by applicable law, consent will be obtained through a clear affirmative action.We will seek to collect only personal data that is necessary for the specified purpose for which consent is requested.
Where different processing activities require separate choices or permissions, we may request separate consent or authorization. Depending on the relevant product, service or interaction, this may include consent or permission relating to:
Providing personal data for one purpose does not, by itself, constitute consent for an unrelated purpose where separate consent is required. Where processing is based on consent, you may withdraw that consent through the method made available for the relevant service or by contacting Cliqwell using the contact information provided in this Privacy Policy.
We will seek to make withdrawal of consent reasonably accessible and, where required by applicable law, comparable in ease to the manner in which consent was provided.Withdrawal of consent will not affect processing already carried out in accordance with applicable law before the withdrawal.
Following withdrawal, we will stop processing personal data for the relevant consent-based purpose within a reasonable period, unless continued processing is required or otherwise permitted under applicable law.
Withdrawal of consent may affect our ability to provide a product, service or feature where the relevant personal data is necessary for that product, service or feature.
Certain processing may be undertaken on a basis other than consent wherever permitted by applicable law. In such circumstances, withdrawal of consent may not require us to stop processing personal data that we are legally required or otherwise permitted to retain or process.
Where permitted by applicable law, Cliqwell may communicate with you about products, services, events, programs, offers, promotions or other information that may be relevant to you.
Where consent is required for marketing or promotional communications, we will seek the appropriate consent before sending such communications.
Consent to receive marketing or promotional communications will be treated separately from consent or processing that is necessary to provide a product or service where required by applicable law.
You may opt out of marketing or promotional communications through the unsubscribe or preference-management mechanism provided in the communication, where available, or by contacting Cliqwell.
Opting out of marketing communications will not prevent us from sending communications that are necessary for an existing transaction, account, service, security matter, legal requirement or other non-promotional purpose.
Where we conduct promotions, campaigns, contests, surveys or similar activities, additional terms, notices or consent requests may apply. Any personal data collected through such activities will be processed in accordance with this Privacy Policy and any additional notice provided for the relevant activity.
We will not use personal data for marketing or promotional purposes in a manner prohibited by applicable law.
Cliqwell may, in connection with certain products, services, events, programs, campaigns or other activities, receive or collect photographs, videos, audio recordings, testimonials, reviews, feedback or other content relating to identifiable individuals.
Providing personal data to Cliqwell for another purpose does not automatically give Cliqwell permission to use an individual's photograph, video, testimonial or other identifiable content for advertising, promotional or public-facing purposes.
Where consent or other authorization is required, we will seek appropriate permission before using identifiable photographs, videos, testimonials or similar content for promotional, advertising or public-facing purposes.
Where applicable, the relevant consent or authorization may specify:
Where content is submitted for publication, participation, a review, testimonial, community feature or another purpose that inherently involves displaying or sharing the content, we may use that content for the purpose for which it was submitted, subject to the information and permissions provided at the time of submission and applicable law.
If you interact with Cliqwell through a third-party social-media platform, information associated with that interaction may also be processed by the relevant platform in accordance with its own terms and privacy practices.
Wherever permitted and applicable, you may withdraw consent for future consent-based promotional use of your identifiable content by contacting Cliqwell. Withdrawal will apply prospectively and may not require the removal of uses already lawfully made, materials already distributed or other processing that may lawfully continue.
Nothing in this section transfers ownership of intellectual property merely because personal data or content is processed under this Privacy Policy. Any rights or licenses relating to user-submitted content may be addressed separately in the applicable Terms of Use, product terms or specific agreement.
Cliqwell websites, applications and digital services may use cookies and similar technologies to enable functionality, understand usage, maintain security, remember preferences and improve our services.
Cookies are small files or pieces of information that may be stored on or accessed from your device when you visit or use a website or digital service.
Depending on the website, application or service, cookies and similar technologies may be used for purposes including:
Some cookies or similar technologies may be placed or operated by third-party service providers that provide functionality, analytics or other services to Cliqwell.
Where consent is required by applicable law for the use of particular cookies or similar technologies, we will seek the appropriate consent.
You may be able to manage cookies through cookie preference tools made available by Cliqwell, where applicable, or through your browser or device settings. Disabling certain cookies may affect the availability or operation of some features.
Further information about the types of cookies and similar technologies used, their purposes and available controls will be provided in our Cookies Policy, where applicable.
Certain Cliqwell products or services may use personalization, artificial intelligence, algorithms or other automated technologies to provide or improve particular features.
Depending on the relevant product or service, such technologies may be used to:
The personal data used for such processing will depend on the relevant feature and may include information you provide, account or profile information, preferences, usage information, location information where applicable, and other information relevant to the specified purpose.
Where consent or another specific permission is required for such processing, we will seek it in accordance with applicable law.
Where a particular use of artificial intelligence or automated processing materially affects how personal data is processed or requires additional information to be provided to you, Cliqwell may provide a product-specific notice, explanation or control.
We will seek to use personal data for personalization, artificial intelligence and automated processing only to the extent reasonably necessary for the relevant purpose and in accordance with applicable law.
Cliqwell does not disclose personal data indiscriminately. We may share or disclose personal data where reasonably necessary for a specified purpose, where authorized by you, or where otherwise permitted or required by applicable law.
Depending on the circumstances, personal data may be shared with:
We may engage third parties to perform services or functions on our behalf, such as:
Such providers may process personal data only to the extent necessary for the services they provide and subject to applicable contractual, confidentiality, security and legal requirements.
Where relevant to a product or service, we may share personal data with business partners, professionals, organizations or other participants where necessary to provide a service requested or authorized by you.
The information shared will depend on the nature of the relevant service, transaction and permissions.
Where a Cliqwell product or service involves healthcare or health-related functionality, personal data may be shared with healthcare professionals, healthcare organizations or other authorized participants where necessary for the relevant service and subject to applicable consent, authorization and legal requirements.
Where you choose to connect, access or use a third-party service through a Cliqwell product or service, personal data may be exchanged with that third party to enable the requested functionality.
Such sharing will depend on the relevant integration and the permissions or authorizations applicable to it.
Personal data may be disclosed where reasonably necessary in connection with an actual or proposed merger, acquisition, investment, financing, restructuring, reorganization, sale or transfer of all or part of our business or assets, subject to applicable law and appropriate safeguards.
We may disclose personal data where we reasonably believe that disclosure is necessary or appropriate to:
We will seek to limit disclosures of personal data to information reasonably necessary for the relevant purpose.
Cliqwell products and services may use, connect with or provide access to services operated by third parties.
Where a third-party processes personal data on behalf of Cliqwell, we will seek to use appropriate contractual, security and organizational measures consistent with applicable law and the nature of the processing.
In other circumstances, a third party may independently determine how it processes personal data. Such processing may be governed by the third party's own privacy policy, terms and practices.
Where you choose to connect a third-party account or service to a Cliqwell service, information may be exchanged between Cliqwell and the third party in accordance with the relevant permissions, authorizations and functionality.
You should review the privacy practices and permissions of third-party services before choosing to connect or use them.
Cliqwell is not responsible for the independent privacy practices of third parties except to the extent responsibility is imposed on Cliqwell under applicable law.
Personal data processed by Cliqwell may be stored or processed using systems, infrastructure or service providers located in India or, where permitted, in other countries or territories.
Where personal data is transferred or made available outside India, Cliqwell will seek to ensure that such transfer or processing is carried out in accordance with applicable data protection laws and any restrictions, requirements or safeguards applicable to the relevant personal data.
Where appropriate, we may use contractual, technical, organizational or other measures designed to protect personal data when it is processed by service providers or other authorized recipients outside India.
The laws and data protection requirements of other countries may differ from those applicable in India. Where personal data is processed outside India, we will take steps required under applicable law in relation to such processing.
Certain categories of personal data, products or services may be subject to additional localization, transfer or storage requirements under applicable laws, regulations or sector-specific requirements. Where such requirements apply, Cliqwell will handle the relevant personal data accordingly.
We may also use cloud infrastructure, data centers, backup systems or other technology services in different locations, subject to applicable legal and contractual requirements.
Cliqwell is committed to protecting personal data against unauthorized access, use, disclosure, alteration, loss or destruction.
We will implement reasonable technical, organizational and security measures appropriate to the nature of the personal data processed and the risks associated with such processing.
Depending on the nature of the systems, services and personal data involved, these measures may include:
Access to personal data will be limited, where appropriate, to individuals and service providers who require access for authorized purposes.
While we take reasonable measures to protect personal data, no method of electronic transmission, storage or processing can be guaranteed to be completely secure.
If a personal data breach occurs, Cliqwell will take appropriate steps to contain, investigate and address the breach and mitigate reasonably foreseeable harm, where applicable.
We will provide notifications to affected individuals, regulatory authorities or other persons where and within the time required by applicable law.
Cliqwell will retain personal data only for as long as reasonably necessary for the purposes for which it was collected or processed, or for such longer period as may be required or permitted by applicable law.
The period for which personal data is retained may depend on factors including:
When personal data is no longer required for the purpose for which it was processed and there is no legal or permitted reason to retain it, we will take reasonable steps to delete, erase, anonymize or otherwise dispose of it securely, as appropriate.
Where personal data has been anonymized so that it can no longer identify an individual, we may retain and use the anonymized information for legitimate purposes, including analytics, research, service improvement and statistical purposes, subject to applicable law.
Personal data may remain temporarily in backup or archival systems after deletion from active systems. Such information will be handled in accordance with applicable security and retention practices and will be deleted or overwritten in accordance with applicable retention cycles, unless continued retention is required or permitted by law.
Subject to applicable law and any conditions or exceptions provided under it, you may have rights and choices regarding your personal data.
These may include the right to:
You may also have choices regarding:
To exercise an applicable privacy right, you may use the functionality provided within the relevant Cliqwell product or service, where available, or contact us using the details provided in this Privacy Policy.
We may request information reasonably necessary to verify your identity and process your request. Where a request is made by an authorized representative, parent, guardian or nominee, we may also take reasonable steps to verify the person's identity, authority or relationship to the individual concerned.
We will respond to valid requests in accordance with applicable law.
Certain rights may be subject to legal limitations, exceptions or requirements. We may retain or continue to process personal data where required or permitted by applicable law even where an erasure or other request has been made.
If we are unable to fulfil a request, in whole or in part, we may provide an explanation where required by applicable law.
Where a Cliqwell product or service provides an account, you may be able to request closure or deletion of that account through the functionality provided within the relevant service or by contacting Cliqwell.
Closing or deleting an account does not necessarily result in the immediate deletion of all personal data associated with that account.
Following account closure, we may retain certain personal data where reasonably necessary or permitted for purposes including:
Personal data that is no longer required will be deleted, erased, anonymized or otherwise securely disposed of in accordance with our applicable retention practices and legal requirements.
Certain information may remain temporarily in backups, archives or system logs and will be handled in accordance with applicable security and retention practices.
Where content has been lawfully shared with other users, third parties or public areas of a service before account closure, closing the account may not automatically remove copies that are independently held by others or that Cliqwell is legally permitted or required to retain.
Account closure will not affect rights, obligations, transactions or processing that arose before the closure where those matters lawfully continue afterward.
Cliqwell websites, applications, products or services may contain links to or provide access to websites, applications, platforms, content or services operated by third parties.
Third-party services are independently operated and may collect or process personal data in accordance with their own privacy policies, terms and practices.
This Privacy Policy does not govern the independent processing activities of third parties merely because a link to or connection with their service is available through a Cliqwell website, application, product or service.
We encourage you to review the applicable privacy policy and terms of a third-party service before providing personal data to or interacting with that service.
Cliqwell is not responsible for the privacy, security or data-handling practices of independently operated third-party websites, applications or services, except to the extent responsibility is imposed on Cliqwell under applicable law.
Where a third-party processes personal data on behalf of Cliqwell rather than independently, our responsibilities in relation to that processing will be governed by applicable law and the relevant contractual arrangements.
Cliqwell may process, retain, use or disclose personal data where necessary to comply with applicable laws, regulations, legal obligations, judicial or regulatory processes, or lawful requests from competent authorities.
This may include circumstances where processing or disclosure is reasonably necessary to:
Where legally permitted and reasonably practicable, we will seek to limit the personal data processed or disclosed to what is necessary for the relevant purpose.
Nothing in this Privacy Policy is intended to restrict any processing, retention or disclosure of personal data that is required or permitted under applicable law.
Cliqwell may update this Privacy Policy from time to time to reflect changes in our products, services, data-processing practices, technology, legal or regulatory requirements, or other relevant circumstances.
When we update this Privacy Policy, we will revise the “Last Updated” date displayed at the beginning of the Policy.
Where required by applicable law or appropriate in view of the nature of a change, we may provide additional notice of material changes through our website, application, digital service, email, account notification or another appropriate communication method.
Where a change requires new or additional consent under applicable law, we will seek such consent before undertaking the relevant processing where required.
We encourage you to review this Privacy Policy periodically to remain informed about how Cliqwell processes personal data.
Changes to this Privacy Policy will apply from the effective date of the updated version, subject to applicable law.
If you have a question, concern, complaint or request relating to this Privacy Policy or the processing of your personal data by Cliqwell, you may contact us using the details provided below.
Privacy and Grievance Contact
Cliqwell Innovations Private Limited
Email: contact@cliqwell.in
Address: Pune, Maharashtra
Where required under applicable law, Cliqwell will designate and publish the contact details of the person responsible for responding to questions or grievances relating to the processing of personal data.
When submitting a privacy request or grievance, please provide sufficient information to enable us to understand and respond to your request. We may request additional information where reasonably necessary to verify your identity, authority or relationship to the personal data concerned.
Where a request is made on behalf of another individual, including by a parent, lawful guardian, authorized representative or nominee, we may require information reasonably necessary to verify the person's identity and authority to act on behalf of that individual.
We will acknowledge, review and respond to privacy requests and grievances in accordance with applicable law and our applicable grievance-redressal procedures.
Where applicable, you may also have the right to pursue a complaint before the competent authority or body established under applicable data protection law after following the grievance-redressal process available through Cliqwell, as required under applicable law.
For general questions regarding this Privacy Policy or Cliqwell's privacy practices, you may contact:
Cliqwell Innovations Pvt. Ltd.
Website: cliqwell.in
General Email: contact@cliqwell.in
Privacy/Grievance Email: contact@cliqwell.in
Registered/Corporate Address: Pune, Maharashtra
For requests concerning access, correction, updating, erasure, withdrawal of consent, grievances or other privacy-related matters, please use the Privacy/Grievance contact identified above so that the request can be directed appropriately.
Nurturing ideas that enrich everyday life.
Contact us by email, and we will respond shortly.
contact@cliqwell.in
Visit us at our headquarters.
Pune, Maharashtra, India.